Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, un-opened and its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@mysweetdreams.com. Please note that returns will need to be sent to the following address:

Sweet Dreams
2 Lile Court Suite 102B
Little Rock, AR 72205 US


If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@mysweetdreams.com.


Trial cancellation:


5 gummies, for 5 nights. Billing for monthly subscription begins 10 days after the purchase of your trial. If you are not satisfied during the trial period, you can cancel at any time by contacting support@mysweetdreams.com or logging into your customer portal that was emailed to you after purchasing. If you've consumed the trial and are not interested in continuing the subscription, but have not canceled before your billing date, contact support@mysweetdreams.com


Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@mysweetdreams.com.

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